DESCRIPTION:
This Asp.Net Project depends on the Consumer complaint system where various sorts of consumer submit there criticism about any item and in the wake of getting these input they get a help in regards to the items. Online Complain Management is a Web based task created in PHP/MySQL which used to deal with Customer’s gripe Online. Client can enlist and login to the framework. Send grumble, see whine subtleties and track the status of its gripe. Administrator oversee specialist and classification of gripe. engineer login in to framework and view client gripe and comprehend and update it.

You can get easy access on customer complaints coming through this web based application which further converted customer complain into ticket and organizing and assigning between the team also assigning priority with service level goal also you can respond for bulk complain. This customer based application help to manage customer complain in a very efficient way to make your customer happy.

we are adding some more function like adding features into it by integrating complain coming through twitter, Facebook page, mobile app, and more social application.